Service and Support

We offer you expert support, troubleshooting and extended services, call for a quote. Our staff of manufacturer-trained technicians will be happy to help you figure out what’s wrong and get your product running the way it should. The pricing for this varies by project, so call us at 1-800-798-3343 or email info@idedge.com for more details and a quick quote.

Typical services include:

How to clean your printer
How to calibrate your printer
Installation and setup
Troubleshooting printer malfunction
Updating firmware
Full service maintenance and support
Offsite-support and service: Ship us your printer and we’ll clean and repair it quickly
On-Site support and service (Colorado only)
Custom Card Printing Services: Small or large quantities, color or monochrome, special features, we do it all, even down to the design.

Need Technical Support?

If you would like to open a support ticket, please click on the Support Center Button Below:
Support Center